Strong leadership is fundamental to the success of every business. For a salon and spa business to thrive, leadership is critical. The salon and spa with exceptional management attract more customers – which, in turn, generates more revenue. Are you interested in salon and spa leadership? Health and Style Institute offers a Salon and Spa Leadership program that can help prepare you for salon business administration, business ethics, resume writing, business networking and more. We’ve compiled a list of the top 10 qualities that every strong salon and spa leader needs to become successful:

1. Communication Skills
2. Goal-Oriented
3. Business Knowledge
4. Planning
5. Passionate
6. Flexible
7. Relentless Improvement
8. Ability to Delegate Duties and Empower
9. Creative and Innovative
10. Team Player

1. Communication Skills

A good leader relates and interacts with people genuinely. The employees feel appreciated when they interact freely. The salon and spa manager should be an active listener, engaging and possess the ability to build meaningful working relationships with both employees and customers.

2. Goal-Oriented

An outstanding salon and spa manager should be a visionary; an important leadership trait is to set both short and long terms goals for their salon. These goals are designed to motivate the staff while driving the success of the enterprise. A strong leader sets daily, weekly and monthly targets. They also set revenue targets while working hard to reduce the expenses and maintaining the cost of the sales.

3. Business Knowledge

A salon and spa manager should have a general understanding of how a business runs and thrives. You don’t have to be an expert in entrepreneurship because no one ever opened a business (of any kind) knowing “it all,” but general business knowledge will help tremendously in the long run. 

4. Planning

The success of a salon and spa business is positively correlated with the plans of the manager. A great leader documents the plans of the spa or salon, including the visions, core values, market analysis and strategies.

5. Passionate

True leaders are passionate about their work. They can create a unique and comfortable working environment for employees without a blink of an eye. Being passionate means they have enthusiastic enjoyment for what they are doing.

6. Flexible

Being a great leader means being adaptable and flexible when tough situations arise. One should also be open to new ideas and possibilities. Leadership involves the willingness to bring fresh ideas that will bring success to the business.

7. Relentless Improvement

Leaders understand that perfection is a myth. They help their staff in bringing new ideas and strategies while bringing overall improvement to the salon and spa business.

8. Ability to Delegate Duties and Empower

Outstanding leaders delegate tasks among the subordinate staff and will often reward them. The leader ensures the team has the resources and strongly supports them to achieve their objectives. Along with that, the salon and spa leader should show they fully trust the staff without micromanaging them.

9. Creative and Innovative

Creativity is the mother of innovation, right? Any great leader attracts great minds that bring fresh ideas to the business. The leader tries to think outside the box and can see the big picture.

10. Team Player

Salon and spa leaders know that it’s hard to succeed and run a successful business without their employees. Being a team player means you’re not only looking out for yourself, but you’re also making sure your employees are taken care of.

Health and Style’s Salon and Spa Leadership Program

Leadership is an essential skill that every person needs. Regardless of the position, any employee can become a great salon and spa leader by following these top 10 qualities of a salon and spa leader. If you’re ready to take a step toward a better future, Health and Style Institute offers a Salon and Spa Leadership program to help get you on the right path. Contact us today at 1-844-94-STYLE to learn more information about our programs.