Unfortunately, many, if not most, spa owners and salon management teams experience a lot of salon and spa staff turnover. It is not that salon and spa employees dislike working in the salon and spa industry that drives them away, rather salon and spa employees tend to leave because they are unmotivated by the salon leadership to do a good job and stay at a job. Continuously having employee turnover in the salon and spa industry does not reflect well on the spa leadership. It is vital for salon and spa leadership teams to learn how to motivate employees to create a better salon and spa business atmosphere and keep as many employees as possible for a longer period. Below are 7 tips for how to motivate employees in your salon and make the workplace more positive in general.
- Create the culture that you want in your Salon and Spa
- Check all the different personalities with your Salon and Spa
- Keep everyone involved in the decision making
- Schedule regular one-on-one meetings
- Reward good work and behaviors
- Friendly competition never hurt anyone
- Invest in their development
1. Create the culture that you want in your Salon and Spa
As the salon and spa leadership, it is up to you to make sure you have a clearly defined culture within your business. This does not just mean that you write down something nice on your website and call it your culture, creating a culture requires you to create and define the mission of your salon and define what your shared values will be among the owner, leadership, and employees. The best way to create your culture and stick to it is by involving the whole staff in the process. When your employees feel as though they are a part of the process, they are more likely to embrace it and stay motivated to keep it a great working culture that everyone enjoys and benefits from
2. Check all the different personalities within your Salon and Spa
Every single person that works with you is going to have a different personality and will respond to how you do things in a different way. In order to motivate all your team members, it is important to learn what their personality is like, what type of motivation they respond too, and what type of motivation completely shuts them down. This will dictate how you do certain things and will help you ensure that you have a little bit of everything to help keep everyone’s interest peaked.
3. Keep everyone involved in the decision making
No one likes being told what to do, when to do it, or how things are going to be without having any voice in the matter. Micromanaging your employees is the fastest way to de-motivate them. Keep your employees involved in your decisions, ask their opinion on what the salon can do better, and how you can make their spa job easier. Hearing them out and following suggestions will make them feel as though their voices matter- a sure-fire way to make them feel motivated to work hard for you.
4. Schedule regular one-on-one meetings
An important thing to do to keep up morale and make your employees feel heard is to schedule regular meetings with each person individually. Talk with them about their concerns, what salon and spa services they are struggling to provide, how they think they are excelling and what ideas they have for the salon or spa. Doing this will make them excited that you are listening to their concerns and taking their career growth seriously. Employees who feel heard are more likely to be motivated to work for you.
5. Reward good work and behaviors
You don’t have to reward people with huge raises or bonuses every time you catch them doing something good. While money certainly plays a large role in rewards, you can also do things like giving them a salon tool that they’ve been wanting, letting them go home early for a week without missing pay, etc. When your employees know that their work may lead to a reward, big or small, they are more likely to be motivated to do their best.
6. Friendly competition never hurt anyone
Research shows that people who are competing against their peers or coworkers in a friendly competition are more likely to be motivated. It is important to emphasize the friendly part of the competition, so the salon employees don’t get caught up in an individualistic culture.
7. Invest in their development
Salon workers are in a profession where techniques are ever-changing and new trends are always coming out. Investing in your employees and getting them the training, they need to stay on top of trends will show them that you truly care about their careers and will motivate them to do their best for you.
Salon and Spa Leadership at Health and Style Institute
The Salon and Spa employees are vital to salon owners. After all, with no employees, there is no business. Motivating Salon and Spa Employees is the trick you need to keep your staff happy and creative. Health and Style Institute offers a Salon and Spa Leadership program to give you a head start on creating the business you’ve been dreaming of. For more information on our program, call us today at 1-844-94-STYLE.